I have "problematic" skin and have spent A LOT of money going for facials. I've gone to fancy spa's to the not so fancy and never left feeling completely satisfied. I did after coming here however. I did buy a package deal from them as I think this is the best place for maintenance service. 60 minutes facial (and they gave me a complimentary eye brow shaping) for 45$! Who cares that its not all that fancy and relaxing? I prefer having good looking skin over that.
I asked for Melissa (per other Yelper's recommendation) and she did a very good job. It's been a week since my facial and my skin the clearest its been all summer. They weren't pushy with add ons but you can pay extra for a longer massage or eye treatments. If you come here for a facial and not for atmosphere, you won't be disappointed. I knew the rooms were going to be small and that it's not a luxury spa so I wasn't in for a shock. My only tiff with them is they kept talking to one another and picking up the phone while I was in the room. It didn't really matter in the long run, I feel asleep during the 1.5hr facial. I plan on going back in another week :)
I can't complain- I've invited nearly all my friends to Melissa, the owner of this store, and she is very good. I was in dire need for a good facialist who can clear away my guck and have my face shining again and she did it! She saved many a faces and always better than spending a fortune with no luck. Awesome lady.